Delivery Information

Last updated: 5 November 2026

We deliver locally within Dubai and the UAE and export worldwide from Dubai Airport Freezone. Delivery terms, costs and estimated dates are confirmed on every quotation and pro-forma invoice.

Dubai and the UAE

• Collection: by appointment from our office in Dubai Airport Freezone (Office 4WA 301-22, Third Floor, Building 4 West A, Dubai Airport Freezone, Dubai, UAE).
• Delivery: by our logistics partners to your business address in Dubai or elsewhere in the UAE. Timescales are confirmed when you order.
• Goods moving between the free zone and the UAE mainland may need customs clearance; we will advise on documents and any VAT or duty that applies.

Export

• Air and sea freight to most destinations, arranged by us or by your own forwarder.
• Each order states the agreed Incoterms® rule (for example EXW, FCA or CIP Dubai), which sets out who arranges transport and insurance and when risk passes.
• We prepare the commercial invoice, packing list and any certificates we can provide. The customer is responsible for import licences, duties, taxes and compliance in the destination country.
• Some products, including data-centre GPUs and AI servers, need end-user declarations and may need export licences before shipping. See our Compliance statement.

On receipt

Please check the number of cartons and their condition when goods arrive and note any visible damage on the delivery note. Report shortages, damage or incorrect items as set out in our Returns & Warranty policy.

Questions

Ask your account manager or email Info@mobinetixfzco.com.